This page serves to remind AIPS users of the existing channels for user support, and also shows who the Designated AIP of the week is. The Designated AIP rotation has been discontinued due to a lack of personnel. Eric Greisen will be the main contact person, backed up in Socorro by Amy Mioduszewski, Leonia Kogan and Wes Young. In Charlottesville, Pat Murphy makes sure that AIPS works locally, but provides no external support. AIPS user support can be obtained as follows:

1. E-mail to the designated AIP at daip@nrao.edu or check our contact page for the address. Mail sent here goes to all of the people participating in the designated AIP program, but the designee will usually answer directly. This is the preferred address for every AIPS user to use when AIPS problems arise.
2. E-mail to the generic aipsmail address is now simply forwarded to daip@nrao.edu.
3. Submit a gripe. This is usually done from within AIPS. Newer versions of AIPS (15JAN96 and later) will automatically send an e-mail message to the designated AIP.
4. Contact the AIPS group member currently designated to provide user support; see the table below. The Designated AIP program now covers general AIPS user support, including VLBI. Users may wish to contact individual members of the AIPS group directly if their question is of a specialized nature, and they know who in the AIPS group is the specialist in that area. An example would be Eric Greisen for questions related to all AIPS tasks and to installing AIPS or general systems queries.

Before requesting support, please make sure you have tried to Read The Fine Manual, in the form of the online version of the AIPS Cookbook (HTML table of contents leads to PostScript, html, and pdf versions), or, for installation questions, the current instructions for install.pl (HTML) and the (now somewhat out of date) Installation Summary (PostScript).