After August 6 2000
Most recently updated on $Date: 2016/03/10 17:17:11 $ (GMT)
This page serves to remind AIPS users of the existing channels
for user support, and also shows who the Designated AIP of the
week is. The Designated AIP rotation has been discontinued due to a
lack of personnel. Eric Greisen will be the main contact person,
backed up in Socorro by Amy Mioduszewski. In Charlottesville, Pat
Murphy may be of some help for AIPS locally, but provides no external
support. AIPS user support can be obtained as follows:
- E-mail to the designated AIP at email@example.com or check our contact page for the
address. Mail sent here goes to all of the people
participating in the designated AIP program, but the designee will
usually answer directly. This is the preferred address for
every AIPS user to use when AIPS problems arise.
- E-mail to the generic aipsmail address is now simply forwarded
- Submit a gripe. This is usually done from within AIPS.
Newer versions of AIPS (
and later) will automatically send an e-mail message to the designated
- Contact the AIPS group member currently designated to provide user
support; see the table below. The Designated AIP program
now covers general AIPS user support, including VLBI. Users may wish
to contact individual members of the AIPS group directly if their
question is of a specialized nature, and they know who in the AIPS
group is the specialist in that area. An example would be Eric
Greisen for questions related to all AIPS tasks and to
installing AIPS or general systems queries.
Before requesting support, please make sure you have tried to Read The
Fine Manual, in the form of the online version of the AIPS
Cookbook (HTML table of contents leads to PostScript,
html, and pdf versions), or, for installation questions, the current
instructions for install.pl (HTML).